if not satisfied with your order, kindly call us at +6018-7793080 (Mon-Sun, 9:00 AM - 8:00 PM) or email to firstname.lastname@example.org
. within 24 hours of receiving your order.
For perishable items (fresh flower and cake ), grace period for return is within 24 hours of receiving your order.
For non-perishable ( balloon) products, grace period for return is within 48 hours of receiving your order.
Product must returned with original condition, quantity and packaging to our retail shop at 16, Jalan Seri Orkid 1, Taman Seri Orkid, 81300 Skudai Johor, Malaysia.
We will issue a refund for your order within 14 days of receipt of your refund request.